When it comes to identity theft, time is of the essence. Often, a single fraudulent activity on one of your accounts is just the tip of the iceberg. Fortunately, we now offer a comprehensive Identity Fraud Expense Coverage along with complimentary Advocacy Services, powered by Identity Theft 911®, the nation’s leading provider of resolution services and fraud education.

EXPERT HELP IS JUST A PHONE CALL AWAY
        If you have purchased the coverage and suspect your identity has been compromised or need immediate Identification Recovery assistance, call us at 1-800-829-2524 to be referred to a fraud specialist from Identity Theft 911®. Don’t wait until you’re a victim to call. We recommend taking preventative measures regarding a lost or stolen wallet right away to help avoid out-of-pocket expenses and claim filings.
AWARENESS IS KEY
        Identity theft can happen to anyone—education and awareness are your best lines of defense. That’s why Advocacy Services gives you access to up-to-the-minute threat alerts, in-depth articles and newsletters, FAQs, and a wealth of preventative guidelines at: www.columbia-idtheft.com
DON’T HAVE THE IDENTITY FRAUD EXPENSE COVERAGE?
        Identity Fraud Expense Coverage is available to our homeowners and farmowners policyholders and provides up to $25,000 with a $250 deductible per claim for homeowners or a $100 deductible per occurence for farmowners. To purchase this endorsement, contact your agent. Obtaining Advocacy Services as part of the Identity Fraud Expense Coverage does not require filing a reimbursement claim and will not affect your premium.
Through Advocacy Services you and your family have unlimited one-on-one access to a highly experienced fraud specialist. From the moment you call, this specialist becomes your personal advocate and ally, guiding you through the resolution process, step-by-step, until the problem is fully resolved and your good name is restored. Services also include Identification Recovery to help replace critical personal documentation such as driver’s license, birth certificate or Social Security card due to a home fire, flood or a weather-related disaster.

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IDENTITY THEFT RESOLUTION SERVICE includes:
  • Unlimited one-on-one access to a fraud specialist
  • Proactive assistance after any suspicious activity
  • Advocate-assisted fraud alerts placed with credit bureaus
  • Assistance filing a police report
  • Systematic notification and preparation of all necessary documentation, including an Identity Theft Passport
  • Free 3 in 1 credit report and assistance with credit file freeze
  • Free enrollment in one year of state-of-the-art credit monitoring
  • Free enrollment in one year of fraud monitoring of more than 1,000 public records databases
  • An additional year of active follow-up after resolution
  • News alerts and other useful resources at www.columbia-idtheft.com
IDENTIFICATION RECOVERY includes:
  • Assistance with emergency authentication
  • Assistance with rapid replacement of critical documents such as birth certificates, loan documents, INS and IRS documents
  • Assistance with accessing, protecting and re-assembling financial, credit and employment related data and files
  • Systematic notification
  • A center of communications for family, friends, providers, etc.