Columbia Insurance Group supports the technologies that help your business. Real Time processing helps you by simplifying your workflow, and increasing the productivity and profitability of your agency.

Real Time is the ability to click on a button from a client file in your agency management system or comparative rater for immediate access to carrier information on that client. The transaction may be a quote, billing inquiry, claim inquiry/loss run, policy view, endorsement or a request for information. This approach provides a single workflow for servicing or quoting.
Real Time processing helps your business in the following ways:
  • It boosts productivity
  • Eliminates workflow interruptions
  • Allows you to gain a competitive edge
  • Increases your time to grow your business
  • Provides exceptional customer service satisfaction
Columbia Insurance Group supports real-time download for the following products:
  • Policy Download
    • Personal Auto
    • Homeowners
    • Dwelling Fire
    • Businessowners
    • Contractors
    • Garageowners
  • Direct Billing Commission Download
Columbia Insurance Group supports real-time download for the following agency management systems:

  • AIS
  • AMS
  • Agency Software
  • Applied
  • DORIS
  • Ebix
  • Fiserv FSC
  • ITC
  • InStar
  • MI
  • NASA
  • QuickQuote
  • Quotmation
  • SIS

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