You have many ways to report your claim. You can contact your local agent or contact our Claims Service Center nearest you.

Review the options below for detailed instructions on reporting your claim. If you have any questions, or would like more information, contact our Claims Services Group at claimsreviews@colinsgrp.com, or contact your local agent. Our Agent Finder utlity will help you find an agent in your neighborhood.


We have set up regional Claims Service Centers to serve you when you need to report a loss. Through these Claim Service Centers, you can report losses under your Auto, Property, Business Owners, Farm Owners, and Workers Compensation policies. To find a service center to help you, visit our Claims Service Center page. To report emergency losses after normal business hours, use our emergency loss reporting number, 888-99CLAIM (888-992-5246).


Your local agent knows you and your insurance better than anyone else and can help you with the claims process. If you are unsure of how to start the claims process contact your local agent. Our Agent Finder utlity will help you find an agent in your neighborhood.


If your vehicle's glass becomes damaged, contact our Auto Glass Claim Center at 888-99CLAIM (888-992-5246) or click here to report online.