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An individual employed by a property/casualty insurer to evaluate losses and settle policyholder claims. These adjusters differ from public adjusters, who negotiate with insurers on behalf of policyholders, and receive a portion of a claims settlement. Independent adjusters are independent contractors who adjust claims for different insurance companies.

If you are a policyholder with Columbia Insurance Group, and you experience a loss, you will work with one of our experienced adjusters. We invite you to take two minutes to see a few of our adjusters featured in Claims & Customer Service (Part 1) and Claims & Customer Service (Part 2) videos.