Policyholders affected by the COVID-19 pandemic - Click here
Policyholders affected by recent Tennessee tornadoes - Click here
Illinois Policyholders Affected by Recent Severe Weather - Click here
We are working closely with our agency partners to help those affected by the recent severe weather in Christian County. Additionally, the Illinois Department of Insurance has issued guidelines governing the treatment of all consumers affected by this disaster, and we are implementing those and other measures to assist our policyholders in this difficult time.

Our policyholders may contact us with any questions or concerns at 1-800-877-3579 as our staff is ready to help! The Department of Insurance is also available to assist with any complaints regarding disaster-related disputes or issues by calling their toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.
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Policyholders affected by recent Tennessee tornadoes

Our thoughts and prayers are with those who have been impacted by the recent tornadoes. If you need assistance, we are here to help. Please contact our Home Office Customer Service Department at (800) 877-3579, extension 1810 between the hours of 8:00 am and 4:30 pm CDT to request billing assistance.

For help with your claim, please contact your local agent or our Claims Department at (800) 877-3579, extension 1860 between the hours of 8:00 am an 4:30 pm CDT. Our after-hours claims line can be reached after 4:30 pm CDT and on weekends by calling (888) 992-5246.