Your Agent Advantage
Being a mutual company starts with doing the right thing. We have the flexibility to be able to focus on our policyholder’s needs first – not shareholders – while building our financial strength as a company. The more financially stable our company is, after all, the more confident our clients can be when doing business with us. We are an A- “Excellent” rated company with AM Best, a global credit rating agency with a focus on the insurance industry.
Because we don’t have shareholders, we can better focus on the changing needs of our policyholders. Over our 140 year history, we’ve seen continued customer loyalty. In fact, all policyholders are invited to attend an annual policyholders’ meeting to learn first-hand about the company’s financial and operational results.
Carefully Managing Expenses
Vigorous cost management has long been a hallmark of our company and a key advantage in the marketplace. These savings help keep our rates competitive.
Excellent Customer Satisfaction
Our claims satisfaction rate of 98% tells us we’re doing something right! )Just read what our policyholders write to us after their claims experiences (click here).