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Policyholders affected by recent Tennessee tornadoes - Click here
Illinois Policyholders Affected by Recent Severe Weather - Click here
We are working closely with our agency partners to help those affected by the recent severe weather in Christian County. Additionally, the Illinois Department of Insurance has issued guidelines governing the treatment of all consumers affected by this disaster, and we are implementing those and other measures to assist our policyholders in this difficult time.

Our policyholders may contact us with any questions or concerns at 1-800-877-3579 as our staff is ready to help! The Department of Insurance is also available to assist with any complaints regarding disaster-related disputes or issues by calling their toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.
We are experiencing temporary website issues. Please revisit our website in 30 minutes to login to your agency or policyholder portal.
Our website will be down from Friday evening to Saturday evening. We appreciate your patience!
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Interface Technology

We recognize the need for our industry to keep pace with the ever-changing technological needs and demands of the consumer. We have made it a priority to continue to improve and expand our interface technology. From policyholder portals where payments can be quickly processed and documents can be viewed, to Real-Time and Download technologies that save hours of time in the agent’s office, we are committed to improving efficiency and accuracy. Some of the ways you can interface with Columbia Insurance Group:

  • Policyholder Portal
  • Mobile App
  • Agent Portal
  • Agency Management System Interfaces (i.e. Real-Time and Download)

If you are a current policyholder and interested in registering for an account, you can get started by clicking here. Our Mobile App provides features for our Personal Auto clients, including the ability to view your Insurance ID Cards. You can find our app in the Apple App Store and the Android App Store by searching "Columbia Insurance". Our Agent’s Portal offers secure access to information regarding our shared customers. It is a fundamental tool for doing business with us. If you are one of our Agency Partners and have questions about your website access, please contact our IT HelpDesk. More information about how our Agency Partners can use these interface tools can be found by logging into the agent’s portal and clicking "Toolbox" for Interface Tools. If at any time you have questions, suggestions, or concerns about our technology, please contact our IT HelpDesk.