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Illinois Policyholders Affected by Recent Flooding

We are working closely with our agency partners to help those affected by the recent flooding in Cook, Kane, Lake, and McHenry counties. Additionally, the Illinois Department of Insurance has issued guidelines governing the treatment of all consumers affected by this disaster, and we are implementing those and other measures to assist our policyholders in this difficult time.


Our policyholders may contact us with any questions or concerns at 1-800-877-3579 as our staff is ready to help! The Department of Insurance is also available to assist with any complaints regarding disaster-related disputes or issues by calling their toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.