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Columbia Insurance Group's Response to COVID-19

At Columbia Insurance Group, we remain committed to providing our customers peace of mind during times of uncertainty. If you have been financially impacted by the COVID-19 pandemic, please contact our Customer Service Department at (800) 877-3579, extension 1810 between 8:00 a.m. and 4:30 p.m. CDT to discuss billing assistance.

For help with your claim, please contact your local agent or our Claims Department at (800) 877-3579, extension 1860 between the hours of 8:00 am and 4:30 pm CDT. Our after-hours claims line can be reached after 4:30 pm CDT and on weekends by calling (888) 992-5246.