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Novarica Impact Award


We are proud to announce we received an Impact Award from the Novarica Insurance Technology Research Council for our TouchPoint, TouchPoint NOW, and Application Upload platforms!

This award recognizes our team’s hard work over the past two years building a cloud-based agent portal that supports quoting, straight-through processing and streamlined application submissions for small business policies. Their work has had positive business outcomes for us, resulting in major year-over-year written premium increases for supported products, reduced average quote time and more than tripled web portal use by agency partners.

“I love it when Underwriting, Processing and IT all come together to help our customers,” says Chief Information Officer Doug Duncan. “By becoming hyper-focused on ease-of-use and process automation, we are able to conduct more business, more quickly, and with less effort for our employees and agency partners.”

The Novarica Research Council Impact Awards are chosen by more than 90 insurers CIOs, the largest peer-juried awards in insurance technology.