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Policyholders affected by recent Tennessee tornadoes - Click here
Illinois Policyholders Affected by Recent Severe Weather - Click here
We are working closely with our agency partners to help those affected by the recent severe weather in Christian County. Additionally, the Illinois Department of Insurance has issued guidelines governing the treatment of all consumers affected by this disaster, and we are implementing those and other measures to assist our policyholders in this difficult time.

Our policyholders may contact us with any questions or concerns at 1-800-877-3579 as our staff is ready to help! The Department of Insurance is also available to assist with any complaints regarding disaster-related disputes or issues by calling their toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.
We are experiencing temporary website issues. Please revisit our website in 30 minutes to login to your agency or policyholder portal.
Our website will be down from Friday evening to Saturday evening. We appreciate your patience!
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Our Vision

To become the most valuable commercial insurer in our marketplace.

Our Purpose and Core Values

It's our mission to build enduring relationships with our customers by providing exceptional service and value.

Our dedicated staff truly lives by these core values. And why shouldn't we? These eight things illustrate the fact that we're a company with a heart, and that is something to be proud of. We believe:

      • Our employees are our greatest asset.
      • Our customers should always be treated in the same manner that we would want to be treated.
      • The service we provide is critical to our policyholders and the well-being of society as a whole.
      • Innovation and continuous improvement are vital.
      • Earning a profit is necessary and contributes to the financial security we provide our customers.
      • Honesty, fairness and integrity in life and in business are essential.
      • In being responsible corporate citizens.
      • In having fun.



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