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Policyholders affected by recent Tennessee tornadoes - Click here
Illinois Policyholders Affected by Recent Severe Weather - Click here
We are working closely with our agency partners to help those affected by the recent severe weather in Christian County. Additionally, the Illinois Department of Insurance has issued guidelines governing the treatment of all consumers affected by this disaster, and we are implementing those and other measures to assist our policyholders in this difficult time.

Our policyholders may contact us with any questions or concerns at 1-800-877-3579 as our staff is ready to help! The Department of Insurance is also available to assist with any complaints regarding disaster-related disputes or issues by calling their toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.
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Our website will be down from Friday evening to Saturday evening. We appreciate your patience!
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With customers spanning across 19 states, it's nearly impossible to share all accounts of our outstanding products, claims and customer service. But we'll try:

We were more than pleased with our claims adjuster. He is a great asset to this company. I have nothing but positive things to say about him and the way our claim was handled.

-Donnie; Pollard, AR

Thank you very much for the prompt attention to my problem. Both my local agent and especially the insurance adjuster were very attentive, which was very much appreciated. Thanks!

-Gerlinda; St. Robert, MO

Our claim was handled very promptly and helpfully. We were very pleased, as this was our first experience with your company!

-Alan; Lincoln, NE

My adjuster was very calm, courteous and speedy in his replies. He explained everything. My contractor also said he was very nice to deal with. After going through this [claims process], I am very happy to have Columbia Insurance. If all claims go as smoothly as it did with this adjuster, you have a great company.

-Joann; Grand Island, NE

You should be very proud of your team! Job well done, Columbia!

-Devin; Scotland, SD

Great company. I've been with Columbia for many, many years! This was our second claim in almost 20 years, but we wish we did not have any claims at all. Thanks for being there.

-Clayton; Kensington, KS

Our investigator went beyond normal duty to discover fraud regarding the other party's version of the accident. We received all our monies back, even car rental! Top notch service.

-Randall; Columbia, MO

You people do very good work and seem to know what the word "service" means. On a scale of 1 to 10, I would rate you at 14. Thank you!

-Ted; Claflin, KS

I was very pleased with the quick and courteous process of my claim. Our adjuster was very easy to work with and his quick responsiveness was very much appreciated.

-Gabriel; Lees Summit, MO

Everyone I worked with went above and beyond. I have no words to explain how great everyone was and has been, from the people in the office all the way up to Columbia.

-Johnny; Searcy, AR